Not all website items are stocked in our retail stores. You may order these items and choose the store pickup option, however, the items may take a few days to be shipped to the store. If you have any questions about availability please email us at firstname.lastname@example.org. Some products may require additional shipping charges- we will notify you via email if this is the case. In order to get any special website pricing you must order through the website and pay online. You will be emailed when your order is ready to be picked up. Thank you for your understanding.